Direct Line

You can reach us personally – without detours. Whether by phone or email, we take time for your concern.

Jasmin-Werner-Platz 8

Mon–Fri 09:00–18:00
Sat 10:00–14:00

Support & Help

We are here for you. Here you will find all important contact channels and our service level agreements.

Email Support

info@hlispie.com – Response within 4 hours on business days.

Phone Hotline

0699 6694607 – Mon–Fri, 9:00 AM–5:00 PM. Callback within 30 minutes.

Ticket System

Via your customer portal – Priority 1 (critical) will be processed within 1 hour.

SLA – Response Time

Standard: 4 hours. Premium: 30 minutes. 24/7 available for Enterprise customers.

FAQ & Knowledge Base

Visit our FAQ page for quick answers to common questions about your project.

Personal Consultation

Schedule a free 15-minute video call – we will analyze your requirements directly.

Stay Connected

Follow us on the channels that suit your work style. No registration, no newsletter – just direct exchange.

Schedule a Callback

Do you have a question about our digital solutions? Leave us your contact details and your preferred time window – we will get back to you within one business day.

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